If you are book a luxury hotel suite, you expect a spacious, elegant area decorated with stylish materials and furniture with at least a separated living and sleeping area. Well, these are just standard requirements in 5 star category properties. The additional services will determine how you will ultimately evaluate your stay. All luxury hotels have to offer outstanding and exceptional services to the guests staying in their luxury suites.
Services at the highest level
Services are the essential elements of luxury suites success. People want (unforgettable) experiences, and not just a fascinating view from their terraces or a larger wardrobe. The services make luxury suites even more luxurious and more memorable. The world’s leading luxury hotels are competing for who and how to meet the ever-increasing expectations of guests coming to their suites. Moreover, the task is not only to meet the guests needs, but to exceed them to. This mentality (and of course the price range) allow them to say “YES” to their guests wishes, even if they are requesting the impossible.
Complimentary services vs paid services
Even if you book a suite in the most luxurious hotels, there are exclusive services that are available free of charge and involve a certain category of suites and those that need to be paid for. Butler service, clothes pressing, limousine services are usually paid services, however there are many luxury hotels in the world where the suite price is included all of these. The number of complimentary services is usually proportional to the type and price of the luxury suites. However, to retain the exclusivity of the suites, some services are not available to guests whom book a guestroom.
Exclusive services that make you feel special
In this section we collecting the most extraordinary services that available for luxury suite guests.
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Butler Service
The most well-known luxury suite service is the butler service. Personal butler is a dedicated staff member, who takes care of the well-being of guests, staying in a certain luxury suite in the hotel. The butler is Concierge, personal assistant and steward in one person. Butler’s don’t know the word “impossible” or “No”. He is capable of performing all his tasks precisely and quickly; doesn’t matter you ask him to unpack your suitcases, prepare your Jacuzzi, make a reservation at the best local restaurant, or arranging a helicopter tour for you. Butlers are usually male, however in some luxury hotel you can ask a female butler if you wish. Butler service is almost always a complimentary service for special suites.
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Packing / unpacking and clothes pressing service
If you book a luxury hotel suite you can asking for an unpacking service when you arrive. Unpacking is a really attentive and extremely useful service, not to mention the packing before departure. When you arrive, a skilled employee from the hotel’s staff (butler service usually include this service as well) will carefully and systematically unpack your luggage into your wardrobe and bathroom. If your clothes are creased during your travel, you can ask a clothes pressing service. Pressing is more professional technique for tailored suits, shirts, blazers and other high-quality clothes than ironing. You can also request a packing service before you leave. In this case, regardless of how much clothes you have brought with yourself, everything will carefully pack into your suitcase. You do not have to deal with anything. This is a truly hassle-free travel experience.
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In suite beauty and spa treatments
You do not have to move from your suite to enjoy the hotel’s best spa treatments or massages. Simply call the reception and asking for an afternoon massage on your terrace. You can also choose from the other beauty and spa treatments in the hotel like this. The exclusivity that you can enjoy these services in your suite is included the price, however you can always have to pay for the treatment itself. If your suite offers (or you requested separately) a butler service, you can ask the butler anytime to organize any kind of in suite beauty and spa treatment or massages.
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Private chef service
If you have a special diet or just want a special culinary experience in your own suite you can request a private chef service. Private chefs are highly experienced chefs, most of them trained in the best restaurants in the world. You can ask them to make your favorite or some special local dish in your suite, on your terrace or on the beach.
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Chauffeur driven luxury car service
Whether we talk about airport shuttle or city transfers; every luxury hotels offers this kind of service for their guests. However, they usually use hotel’s luxury van or a transfer company with high-class automobiles. Nevertheless, there are some luxury hotel with privately owned luxury car fleet, which is available for guests who book a suite in the hotel. It most of the time paid service except the airport shuttle, however luxury hotel suites sometimes offer chauffeur driven luxury car transfers as a complimentary service. For example, at The Lanesborough Hotel in London offers a chauffeur-driven Rolls-Royce Phantom as a complimentary service for their guests in the hotel’s Royal Suite.
opening image: Cape Royale Hotel – Cape Town
